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‘Significant improvements’ made at Merthyr Tydfil council-run care homes

Ty Gurnos Newydd (Pic: Google Maps)

THERE have been “significant improvements” at Merthyr Tydfil council-run care homes after recent inspections.

A council cabinet report said “significant improvements” have been highlighted at Gurnos Newydd on Gurnos Road, Ty Bargoed Newydd in Treharris, and Llysfaen on Gurnos Road following positive Care Inspectorate Wales inspections in January and March.

Ty Bargoed Newydd was inspected on March 7 and all previous priority actions recommendations for improvement had been achieved with no new ones issued.

The inspector said: “People receive very good care and are treated with warmth and dignity in Ty Bargoed Newydd. The service provides meaningful daytime activities to promote people’s wellbeing.”

The service was rated as good for well-being, care and support, the environment and leadership and management.

Ty Gurnos Newydd was inspected on January 24, with all previous recommendations for improvement being achieved.

The inspector said: “People receive very good care and support and are treated with kindness and respect. Ty Gurnos Newydd is an extremely well-presented environment which supports people’s wellbeing.”

It was rated good for wellbeing, care and support and leadership and management and excellent for environment.

On March 14, Llysfaen was inspected with any previous recommendations or priorities being achieved.

The inspector said: “People receive a very good standard of care and support at Llysfaen. Person-centred care is provided and people are supported to be as healthy as they can be, getting the right support at the right time.”

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It was rated good for well-being, care and support, environment and leadership and management.

Inspections undertaken in 2022 and 2023 identified a number of priority actions and recommendations across each of these services.

Over the last 12-18 months, the council report said improvements have included appointing a new registered manager to Ty Bargoed Newydd in December 2022 and Ty Gurnos Newydd in January 2023.

A management restructure has taken place to introduce assistant managers in each of the homes, creating additional oversight and resilience, there has been a review of staffing levels and use of agency workers, and reviews of individual personal plans and recording systems, with these being updated.

The council said it has developed activities and opportunities for people to visit their communities, it has sought feedback from and has consulted with people who live in or stay at its services and their representatives, and it has developed detailed service guides to enable people to have greater understanding of the services it offers.

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