Home » Thousands still without power as storm recovery continues

Thousands still without power as storm recovery continues

THOUSANDS of homes across Pembrokeshire, Ceredigion, and Carmarthenshire remain without power as recovery efforts following Storm Darragh face significant challenges. Tree-cutting specialists are working around the clock in some of the toughest conditions seen in decades to clear fallen trees from power lines.

Jeff Birch, director of Birch Utility Services

Speaking exclusively to The Pembrokeshire Herald, Jeff Birch, director of Birch Utility Services, detailed the scale of the task his team faces.

“This is one of the most challenging periods we’ve seen in years,” he said. “I can understand people’s frustration as we rely so heavily on electricity, but the devastation is immense. I’ve been in this job for 40 years, and the last time I experienced anything like this was during the hurricane of October 1987.”

Birch Utility Services, established 16 years ago in Pembrokeshire, has grown to become the UK’s largest utilitarian tree-cutting company, with over 300 employees. Their work supports National Grid by clearing trees from power lines, a task made harder by widespread road blockages.

“A lot of the equipment is on the ground, and many power lines are at the end of long private lanes,” explained Birch. “In some cases, we spend an entire day clearing debris before we can even start on the trees. It’s not just about reconnecting wires — the work requires isolation, shutting off power, earthing, and permits. This all takes time, and we’re dealing with thousands of incidents across a vast area.”

Non-stop recovery efforts

Birch’s team has been working 24/7 since the storm hit on Friday night, bringing in additional teams from the Midlands to assist.

“Our staff are rotating shifts to maintain round-the-clock operations,” Birch added. “Their dedication is remarkable. They’re motivated by the knowledge that people out there have no power, no heating, and may be feeling scared. We’re doing everything we can to restore power as quickly as possible.”

National Grid response

National Grid confirmed that 26,959 customers across South Wales are still without power, with teams working tirelessly to restore supplies.

“Our engineers, control rooms, contact centre, and support teams have been working around the clock to maintain power,” said Emma Philpin, National Grid’s director of Customer Excellence.

“We’ve seen extremely high call volumes, and it’s taking longer for customers to get through. We thank everyone for their patience and understanding. Rest assured, we are doing everything possible to restore power across the region as quickly as we can.”

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Storm Darragh’s aftermath has left communities grappling with widespread disruption, but recovery teams remain committed to restoring essential services under challenging circumstances.

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