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We are Citizens Advice. We are the people’s champion.

At Citizens Advice we’ve been around for 85 years helping people solve problems. Some of you  may already know us, but for those who don’t, we’d like to take a moment to reintroduce  ourselves. We are a charity working for the whole of society — whoever you are, whatever your  problem. 

At Cyngor ar Bopeth Citizens Advice Powys, we give free, impartial and completely independent  advice, giving people the confidence and knowledge to find their way forward and to improve the  policies and practices that affect people’s lives. 

We operate from our offices in Newtown, Brecon and Ystradgynlais and you can also access our  services from drop in outreach locations across Powys. We continue to provided impartial and  trusted advice across a diverse range of people, including those who are at greater risk of  disadvantage, detriment, or harm. 

From April 2024 to March 2025 we supported over 4,100 residents of Powys with: 

· 24,000 advice issues 

· £1.2 million of problem debt written off. 

· £3.5 million of income directly secured for households. 

· £3.8 million debt negotiated. 

People don’t come to us about one issue though, we support people with an average of 6 advice  issues each and therefore the demand for our service is on the increase and we need to expand  too. 

Would you like to help us fulfil this vital role by joining the team at our offices in Ystradgynlais and  Brecon ? 

If you are passionate about supporting your community and assisting people find the best  outcomes, with a positive attitude and strong communication skills – you could be a ‘champion’  too. 

Sound interesting? – take a look at our recruitment advertising.

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