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Older people missing out on benefits

AGE CYMRU helped older people in Wales claim more than £6.5m in benefits last year; additional income that could have a massive impact on the quality of life for those individuals who came forward seeking help.

However, this is just the tip of the iceberg as it’s estimated that more than £3.5 billion of state benefits available to older people in the UK goes unclaimed each year. In Wales this would equate to approximately £175 million of unclaimed benefits; a significant amount of money that could help bring about positive changes to thousands of older people in Wales.

Additionally, a recent study by the National Assembly for Wales found that more than 120,000 older people in Wales are living in poverty.

To help combat such levels of poverty amongst older people, Age Cymru has updated More Money In Your Pocket for 2019/2020; a bi-lingual guide to help older people and their carers claim benefit entitlements in later life.

The guide covers a wide range of benefits and entitlements, including state pensions, Pension Credit, help with Council Tax, help with heating costs, Attendance Allowance and Carers’ Allowance.

Take the case of Jack, who contacted one of Age Cymru’s partners for help in 2018.

Jack is 82 and lives with his wife Gwen who is 73. Jack has suffered six heart attacks and has several other debilitating diseases. As a result he has limited mobility and little stamina so rarely leaves his home.

An Age Cymru adviser undertook a thorough exploration of Jack and Gwen’s circumstances and identified that they were not claiming all their benefit entitlements.

In summary, Jack was awarded the highest rate of the Disability Living Allowance care component at £85.60 per week; Pension Credit for the couple was awarded at £119.00 a week and their Council Tax payments were reduced from £155 to £25 a month. They also received a number of backdated amounts, totalling £5,587.46.

As a result, their life has changed for the better. They can now afford to pay for food and heating and can also pay for transport if they need to go somewhere and therefore no longer feel trapped in their home.

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Gavin Thomas, who manages the charity’s information and advice services across Wales says: “Poverty can have a devastating effect on an older person’s quality of life forcing many to choose between eating and heating. It can also keep an older person trapped in their homes leading to loneliness and isolation and, in many cases, poor mental and physical health.”

“Some people miss out on benefits because they mistakenly believe they don’t qualify or are put off by the claims process.

“However, older people might be surprised to learn what help is available to them. I would urge any older person in Wales to claim all their benefit entitlements and to use our guide as a useful tool to start the process.”

More Money In Your Pocket is available free of charge from Age Cymru and local partners throughout Wales. You may call the Advice Line free on 08000 223 444 or email [email protected] to order a copy. You may also download the free guide from our website: www.agecymru.org.uk/moneyguides

The charity’s expert advisers can also carry out a full benefits check to find out what you might be entitled to claim. Age Cymru also offers a range of information guides and factsheets on many other topics.

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