THREE of the five remaining Barclays Bank branches in Pembrokeshire will be closing in the coming months The Pembrokeshire Herald has learned.
Following a tip off from an employee at a local branch, the bank officially confirmed to this newspaper on Thursday (Mar 14) that Narberth branch will be closing its doors for the final time on June 28, Pembroke branch will be closing on July 5, and Milford Haven branch will be closing on July 12. St Davids branch has already closed.
Barclays Bank PLC, which made £1.5bn profit last year, is closing around half of its UK branches a cost cutting measure. In a stark warning, Antony Jenkins, ex-boss of Barclays, said last year that 3,500 of the UK’s 7,000 branches are at risk.
Jobs are being axed as more people bank online and office tasks are automated.
Stephanie Dibble, Barclays Community Banking Director for our area said: “The way customers undertake their banking is changing as people increasingly use online, telephone and mobile devices.”
At the Pembrokeshire branches Barclays have decided to close, customer usage has continued to decline, the bank argues.
Milford Haven branch usage declined 14% in the last 24 months, Narberth declined 10% and Pembroke branch usage declined by 19% in the same period, said Barclays.
“This is why we have taken the difficult decision to close them,” Stephanie Dibble added.
She said: “We hope that the availability of our other branches at Barclays Haverfordwest, Barclays Tenby and access to banking services at the local Post Office currently located at 55 Charles Street, Milford Haven, along with our range of digital channels will help to ease the transition for our customers.”
Speaking exclusively to The Herald, Stephen Crabb MP said: “The decision by Barclays to shut down three more of its branches in Pembrokeshire is another bitter blow and will undermine efforts to improve our local town centres.
“All across the UK branches are closing as people continue to move to online banking and, as I have warned before, we now face a serious risk that large swathes of the country will become bank deserts.
“Although it is true that internet and telephone banking have led to a huge decline in the number of regular visits to bank branches, solutions need to be found for those who still need a face-to-face service or those who do not have good access to the internet.
Stephen Crabb has asked Barclays to reconsider their decision due to the negative impact it will have on Pembrokeshire.
Stephen Crabb said: “I have requested a meeting with Barclays to ask them to think again about their plans. Barclays has traditionally been a good employer in Pembrokeshire. I want them to understand they have wider obligations to our local communities.”
Simon hart MP told The Herald that he had spoken to Barclays Bank and obtained reassurances about the fate of Narberth branch as recently as a few months ago.
Mr Hart said; “I was given reassurance by management that they would keep the Narberth branch open for at least six months, but they would not be able to give promises further than that. But it seems they have either reneged on that.”
Plaid Cymru AM Leanne Wood described Barclays closures in general as part of a “worrying trend”.
UK Finance, which represents banks, insisted that branches were only closed as a last resort.
A spokesman said: ‘Bank branch visits have fallen by a quarter since 2012 with the development of new technology. All major banks offer day-to-day banking services through 11,500 Post Office branches.’
In Milford Haven, the other three big banks have already left town with HSBC, Lloyds and Natwest already having closed. With Barclays Bank shutting there will not be a single bank left on Hamilton Terrace.
LAST BANK IN TOWN SHUTS
Simon Hart MP says he is dismayed that Narberth is to lose its last remaining bank. Barclays has announced that its St James Street branch is closing at the end of June, following the previous closures of HSBC and NatWest in the town.
“This is very sad news for Narberth, despite all their reassurances Barclays is now leaving the town with no bank branches at all,” he said.
“I met Barclays bosses a year ago and they spelled out their commitment to community banking and told me there were no immediate plans to close local branches. It is very frustrating that high street banks appear to be saying one thing and then doing another.
“I appreciate that using an on-line banking app is an alternative option but many elderly customers do not have mobile phones. There is also the problem that you are only able to pay in cheques with a value of up to £500 and we have a lot of self-employed business people down here who need to pay in larger amounts.”
Mr Hart lives near Narberth and is a regular user of the branch.
He added: “Thanks to the enterprising traders in Narberth we do now have a Post Office branch on the High Street in the Costcutter which can be used for banking and we also have a cashpoint in the Spar opposite.
“It seems like the small independent traders are having to fill in the gaps being left behind by the big banks.”
Video From Which? on Bank Branch Closures
