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Efficiency of local police needs improvement, says Inspectorate ​

THE EXTENT to which the Dyfed-Powys Police is efficient at keeping people safe and reducing crime requires improvement. That is the assessment of Wendy Williams of her Her Majesty’s Inspector of Constabulary in her latest report

It’s the fourth such assessment – called a PEEL report (police effectiveness, efficiency and legitimacy) of the force by the Inspectorate so far.

PEEL is designed to give the public information about how their local police force is performing in several important areas.

The review body said that Dyfed-Powys Police needs to improve the overall efficiency with which it keeps people safe and reduces crime, although there are some aspects of the force’s work that are managed well, such as its understanding of demand.

The report added: “The force has well-established processes and systems that allow it to monitor and understand current demand, including demand that might go unreported. It uses this understanding to move resources to where they are needed most.

“The force’s leaders are also good at promoting innovative thinking to reduce demand, and use continuous improvement techniques to good effect, identifying wasteful and inefficient practices.”

BD0TGH Three Traffic officers inspect a RTA while stood in front of a fire engine

IMPROVE USE OF RESOURCES

Dyfed-Powys Police needs to improve the way it uses its resources, the Inspectorate said.

“The force has not undertaken a skills audit to understand the capacity and capability of all of its people. Such an audit would help the force inform its recruitment, selection and promotion processes in order to identify the best people for the job and to develop people in their roles.

“The force also needs to improve the way it plans for the future. For example, the force needs to make better use of national recruitment and development schemes, external recruitment, and other recruitment opportunities to ensure it is able to recruit, promote and develop people with the skills it needs.”

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VISION FOR THE FUTURE

“The force also needs to develop an integrated vision of the future that takes into account public expectation, changing technology, interoperability with other emergency services and the reduced resources available to its partners. On a more positive note, the force has made good progress in developing a more strategic approach to partnership working. It has also invested well in ICT, which has resulted in significant savings and a reduction in demand across a number of areas.”

REACTION FROM THE DEPUTY CHIEF

Responding to the assessment, Deputy Chief Constable Darren Davies told The Herald: “I welcome the latest efficiency report from HMICFRS and whilst we are one of 10 forces graded as ‘Requires Improvement’ overall, and therefore still have much work to do, there are clear indications within the report that the force is making positive progress.

“At the time of this inspection, a new Chief Officer team had been in place for only a few months, and together with all staff, we have worked tirelessly to improve performance.

“In previous years Dyfed-Powys has been assessed as Requires Improvement in all three areas making up the efficiency report – this year for the first time, we have been assessed as ‘Good’ at understanding demand, but still ‘requiring improvement’ in both use of resources and planning for the future sections. Clearly to use resources and plan for the future, understanding the demand we face is an essential requirement and, we have progressed to ‘Good’ in that regard. This is a small but important step in continuing to improve as a force.

“In the report HMICFRS has identified 5 areas for improvement and we have already begun addressing these and will continue to work hard to rectify these whilst maintaining the positive direction of travel.

“We look forward to receiving the further reports from HMICFRS in the coming weeks on both Legitimacy and Effectiveness, when we are confident there will be further tangible evidence of the progress we are making in an effort to deliver the high quality policing that our communities deserve.

“I am personally leading this work, and have seen first-hand the energy, commitment and drive the whole force is demonstrating in seeking to continually improve what we do at every level.”

CRIME COMMISSIONER’S COMMENTS

Local Police & Crime Commissioner, Dafydd Llywelyn said: “It is evident upon reading the report that improvements are being made to the way in which Dyfed-Powys Police are utilising their resources. This is testimony to the hard work and commitment of Officers and Staff and the leadership of Chief Constable Collins and his team.

“Whilst there is still a lot of work to do, I am confident that future reports will demonstrate continued improvement which ultimately will result in the delivery of an enhanced service to the public within the Dyfed-Powys area.”

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