The British Red Cross is supporting the new volunteer prescription delivery scheme announced last week in Wales, to ensure people who are shielding or self-isolating with no social network can continue to get their prescription medicines. The scheme operates Monday to Friday and the Red Cross is one of a number third sector organisations to support this work.
Red Cross volunteers are DBS checked and have completed training on Pro Delivery Manager, a web-based delivery tracking system developed in Wales to support the deliveries of prescriptions.
Lisa Kenny-Gough, Business and Partnerships Development Manager at the British Red Cross said:
“Our teams are deeply embedded in the local communities and this project complements the work we are already doing throughout Wales. In the first instance we have mapped Red Cross delivery drivers to 150 pharmacies, but we expect that number to change over the coming weeks depending on local requests for support.
“We are aware that local communities have also come together to form support groups to help with things like prescription deliveries and we have been working with our partners to make sure that we concentrate our support in the areas where it is most needed.”
Volunteers are mapped to a specific pharmacy and get a notification when a prescription is to be delivered.
Donna Workman is based Ceredigion and was the first volunteer to be activated under the prescription delivery scheme when it first went live.
Donna said: “I got an email and a notification through the Pro Delivery Manager app, telling me there was a prescription to be delivered in the Crymych area. I clicked to confirm I was able to do the delivery, which informed the chemist that someone was coming to collect the prescription.
“I delivered the prescription to a lady who was self-isolating, living in a remote rural area. Both the lady and her husband were really impressed at how fast everything happened and thanked me for the great response. They had put the prescription into the pharmacy that morning and it was delivered by two o’clock the same day. They thought it was a marvellous thing that it arrived so quickly.”
For more information about the British Red Cross visit www.redcross.org.uk
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