A COMMITTEE meeting, where customers can listen to how Welsh water companies spend their money, will take place at the University of Wales Trinity St David, Carmarthen Campus on Monday March 10 at 11am. Dŵr Cymru Welsh Water and Dee Valley Water will provide senior representatives at the watchdog meeting of the Consumer Council for Water (CCWater), where the next five years’ plans will be unveiled. Customers will be able to find out what improvements are proposed, as well as seeing how the services will be affected as a result. Also on the agenda is a proposal to protect Wales’ beaches and environment. Chair of CCWater, Diane McCrea said of the event:
“This is a good opportunity for customers to hear from their water company about how their bills and services are likely to change in the coming years. We’ve challenged water companies to deliver what their customers want and this is an opportunity for them to explain how they intend to do that.” It is intended that the commencement of the meeting will present an open opportunity for customers to air any concerns or issues they may wish to have discussed, before they are informed on issues such as drinking water quality and the recent general performance of the providers. For those attending that wish to speak in Welsh, CCWater have confirmed this is encouraged but they ask that they are told in advance in order that translation can be provided. Those that wish to attend can call the CCWater Wales office on: 0292 023 9852.
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