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Water supply problems continue after snow thaws

HOUSEHOLDS in Carmarthenshire have suffered water supply problems this weekend, with many properties still without water across west Wales this afternoon (Mar 5).

Pencader remains on Dwr Cymru Welsh Water’s list of areas with supply issues.

A statement from Dwr Cymru Welsh Water said: “The extreme weather conditions over the past few days have presented us with unprecedented challenges which have impacted on water supplies to some of our customers. We apologise for this and have teams working around the clock to restore supplies as soon as possible.

“We currently have 4,500 customers whose water supply has been currently affected and these communities include Blaenau Ffestiniog (Gwynedd), Pencader (Carmarthenshire), Synod Inn, Llandysul and Talgarreg (Ceredigion), Letterston (Pembrokeshire), Abertillery (Blaenau Gwent) and Clydach Vale (Rhondda Cynon Taff). In these areas, we have been prioritising vulnerable customers and organising bottled water stations to help our customers.

“The supply problems have been caused by burst water mains and higher than usual demand for water which has placed additional pressures on our network. Over the past 24 hours, we have put more water into the network than during the peak period last summer.

“We are mobilising additional staff to help protect supplies by finding and fixing over 200 leaks a day – more than three times the usual amount. We are also asking customers to help protect water supplies by not leaving taps – internal or external – running and reporting any leaks or bursts out on roads and highways directly to the company. They should also check any premises and outbuildings for any leaks.

“Thank you very much for your patience so far and we hope you’ll bear with us just a little bit longer.”

Across Wales, approximately 4,500 households are without water.

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