PEMBROKESHIRE Vauxhall retailer W P Lewis & Son is the top for customer care in Wales for the seventh year in a row.
Denis Chick, Communications Director of Vauxhall Motors visited the dealership to present the team with Vauxhall’s 2018 customer excellence award.
The award is based on the results gained from Vauxhall satisfaction surveys sent out to customers and W P Lewis & Son is one of only four in Britain achieve award status consecutively since inception of the awards in 2012.
Steve Lloyd, Managing Director said, “I am extremely proud of our team who work tirelessly to provide the personal touch when it comes to customer care and Vauxhall’s customer excellence awards is testament to the hard work of our small team”.
The company is the only Vauxhall retailer in Wales to have achieved all 7 consecutive awards.
“Much of our team have been with the family business for many years and we certainly see ourselves as one big family. Our team provide a great service to our customers who in turn have provided us with wonderful feedback to Vauxhall which we are hugely grateful for,” added Steve.
Vauxhall Communications Director Denis Chick praised the team’s continuing success, “W P Lewis is a credit to the Vauxhall franchise. Winning the Customer Excellence Reward 7 years running shows that caring for customers is a top priority and one that the whole team can be proud of”.
Steve concluded “On behalf of our Director Margaret Lewis, I would like to thank staff and customers alike for their overwhelming support”.
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